What is included in my vacation rental?
Each property includes a fully equipped kitchen, Wi-Fi, linens, towels, and starter paper products. Some units also offer beach gear, washers/dryers, and access to pools or hot tubs.

How close are your properties to the beach?
All our rentals are either oceanfront or just steps from the beach along the Grand Strand, including Garden City Beach, Surfside Beach, and Murrells Inlet.

Is parking available at the property?
Yes, most rentals include at least one parking space. Additional parking information is listed in each property's description.

How do I book a rental?
You can book directly on our website for the best rates, or contact us by phone. Reservations through Vrbo and Airbnb are also available, but direct bookings come with exclusive perks!

What payment methods do you accept?
We accept major credit cards. For direct bookings, a deposit is typically required to hold the reservation, with final payment due prior to arrival.

Do you offer any discounts?
We offer military, first responder, and returning guest discounts. Be sure to sign up for our newsletter for seasonal promos and exclusive offers.

What is your cancellation policy?
Cancellations made 60 days or more before check-in receive a full refund (minus the booking fee). See our full cancellation policy on each listing page.

What time is check-in/check-out?
Check-in is at 4:00 PM and check-out is at 10:00 AM. Early check-ins and late check-outs may be available for an additional fee.

Is cleaning included?
Yes! Professional cleaning is included before and after each stay. Mid-stay cleanings can be arranged upon request for an additional charge.

Is there a regular coffee pot or Keurig available?

All of our homes come equipped with a standard drip coffee pot for your morning brew. Prefer a Keurig? No problem! Just let us know, and we’ll have one waiting for you when you arrive.

Are beach chairs available?

While we don’t provide beach chairs directly, lifeguards on the beach offer rentals daily. You’ll find them conveniently stationed in front of most beach access points.

How old do I have to be to rent a property?

The primary renter must be 25 years of age or older and must present a valid driver’s license at booking or check-in. We do not allow third-party rentals.

Do I have to rent Saturday to Saturday, or can I choose other days?

You can choose your own dates! While Saturday-to-Saturday is common during peak season, our minimum stay is just 3 nights. Flexibility is part of the vacation experience!

Are linens included?

Yes! Fresh bed linens and bath towels are included in every stay—no need to pack the extras. We’ve got you covered.

Are pets allowed in your vacation rentals?

No. Per the resort’s master deed, pets are not permitted—this includes emotional support animals. We appreciate your understanding and cooperation.

Service animals as defined by the ADA are permitted in accordance with the law.

Can I smoke or vape in the property?

No. All of our properties are strictly non-smoking (including balconies and patios). This includes all smoking devices and vaping products.

Do your properties have elevators?

Many of our condos do offer elevator access, but not all. Please check the specific property listing or contact us to confirm if an elevator is essential for your stay.

What happens if I lose my key or can’t get into the unit?

No keys to lose here! Most of our rentals use keyless entry systems, and you'll receive a unique access code via email or text before your arrival. If you have any issues accessing your unit, our team is just a call or text away—we're happy to help!

If your rental does include a physical key, please note: Lost keys will incur a replacement fee to cover rekeying and security.

What are the best things to do near Garden City Beach?
Enjoy the Garden City Pier, arcade, restaurants, mini golf, fishing, and beachfront fun.

Is there grocery delivery or nearby shopping?
Yes! Local services like Instacart deliver to our properties, and there are nearby grocery stores and souvenir shops within a short drive.

Do you offer long-term or snowbird rentals?
We welcome snowbirds and offer discounted rates for extended winter stays. Contact us to find the perfect long-term rental. 3 month minimum